About Us

Our Story

For 27 years, ServiceTrac, has been a leader in providing tools and resources to help Independent Living companies increase occupancy through reducing turnover and increasing referrals.  Having conducted hundreds of thousands of resident surveys over the years, we know Independent Living residents like no one else.

ServiceTrac, innovator in providing business-to-business software solutions – a flexible, integrated technology solution to facilitate business processes and improve efficiencies. Since that time, we have made a significant investment into our survey tools and technology. With the introduction of Survey Admin, ServiceTrac now offers the most robust reporting platform available in the industry. Looking back at the rich history of ServiceTrac, we could not be more excited about the future.

With a balanced growth strategy and steadfast resolve to deliver smart solutions and maximum results for its clients, ServiceTrac has quietly become one of the industry’s most well-respected providers of Revenue Cycle, Information Technology and Practice Management services in the country.

ServiceTrac now provides a comprehensive suite of business solutions that help healthcare providers maximize their operations and financial performance while delivering optimal patient care. ServiceTrac serves a diverse mix of healthcare providers, including hospital- and office-based providers, urgent care facilities, hospitals, medical billing companies, Integrated Delivery Networks (IDNs), Regional Extension Centers (RECs), Senior Housing facilities and more.