About Us

Our Story

For 20 years, ServiceTrac, a division of PracticeMax, has been a leader in providing tools and resources to help Independent Living companies increase occupancy through reducing turnover and increasing referrals.  Having conducted hundreds of thousands of resident surveys over the years, we know Independent Living residents like no one else.

ServiceTrac joined the PracticeMax family of companies in 2013. Since that time, we have made a significant investment into our survey tools and technology. With the introduction of MaxIntel, ServiceTrac now offers the most robust reporting platform available in the industry. Looking back at the rich history of ServiceTrac, we could not be more excited about the future.

With a balanced growth strategy and steadfast resolve to deliver smart solutions and maximum results for its clients, PracticeMax has quietly become one of the industry’s most well-respected providers of Revenue Cycle, Information Technology and Practice Management services in the country.

PracticeMax now provides a comprehensive suite of business solutions that help healthcare providers maximize their operations and financial performance while delivering optimal patient care. PracticeMax serves a diverse mix of healthcare providers, including hospital- and office-based providers, urgent care facilities, hospitals, medical billing companies, Integrated Delivery Networks (IDNs), Regional Extension Centers (RECs), Senior Housing facilities and more.