Healthcare Headlines

Key Differences between Expectation and Satisfaction Surveys

Only when you understand your stakeholder’s values and expectations do you truly understand what’s important to them. Expectation research surveys from ServiceTrac do exactly that; these surveys allow business managers to delve deeper into the wants, needs, values, and expectations of their stakeholders. Expectation surveys can help these business managers to accurately pin point what […]

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4 Ways to Get the Most out of Expectation Surveys

Expectation surveys are a useful tool in determining the quality of your senior living facility. However, many facilities and their managers make the mistake of not taking full advantage of the survey results. In order to ensure you get the most out of your expectation survey, it is important to follow up with the results […]

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PracticeMax Named one of 10 Most Promising Revenue Cycle Management Solution Providers

PracticeMax was recently named one of the 10 Most Promising Revenue Cycle Management Solution Providers by Healthcare Tech Outlook magazine. A panel of CEOs, CIOs, CMOs, VCs and editorial board helped the magazine recognize 10 revenue cycle management vendors that “showcase extensive business knowledge and innovative strategies combined with talent based across locations.”   PracticeMax […]

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5 Ways Expectation Surveys can Benefit your Senior Living Facility

Expectation surveys provided by ServiceTrac are formulated to provide your senior living facility with the most helpful and informational results possible. Different than customer satisfaction surveys, expectation surveys are directly focused on the achievement of customers’ expectations. The relevant feedback gained through expectation surveys can be beneficial to your senior living facility in five central ways: […]

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