Empowering Your Success
ServiceTrac LIVE has created a suite of offerings aimed at helping Senior Care and LTC organizations Maximize Sales Performance, Become a Provider of Choice and Create a Culture of Performance Improvement. We understand the many challengers providers face in today’s rapidly changing environment and want to become your partner in creating real changes for success. Please choose from any of our offerings below to learn more re about how we can help you on your oath to success.
Satisfaction Survey Research
Our ValueSAT™ Satisfaction Research suite of offerings will allow you to truly understand the values of your stakeholders by measuring what matters most, when it matters most. We value the opportunity to become a partner in increasing customer satisfaction, creating greater transparency and quality assurance and offering 24/7 survey readiness.
Sales Performance Management & Consulting
Our ValueMAX™ Metrics Based Management & Consulting Accurately measure & improve sales performance real-time. Lets face it, the time spent to initiate any new skill, process or idea is an investment, an investment worth insuring and maximizing to its fullest value. When a new training system is being implemented through your organization, it requires constant evaluation & the proper monitoring, to ensure the right adjustments are made to guarantee continuous learning, improvement and value maximization.
All of our ValueMAX™ programs include opportunities for you to evaluate the customer “experience” your organization delivers in key areas segmented by typical sales & customer service situations.