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Why ValueMatch Sales Training?
For 20 years, ServiceTrac In. has been providing sales training to the senior living industry based on a unique and comprehensive model called ValueMatch Selling!
ValueMatch™ Selling addresses the gap that exists between the generally accepted selling process used in all housing industries (The Critical Path) and what actually happens in the industry between the sales representative and the typical customer. Through this model we have been able to not only boost performance in sales but strengthen the relationships between prospective residents and sales personnel.
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10.23.2008 - Achieving Sales Success:
Using Industry Research to Identify Benchmarks and Best Practices
10.23.2008 - Measuring Quality: The Critical Role of Satisfaction Research
Exceeding Resident and Employee Expectations
10.15.2008 - ValueMatch Selling Release Date Announced. Nov. 4, 2008. NAHB Builder Books praises ValueMatch Selling for its abilty to increase sales at all satges of the sales cycle.
Sales Training That Will Immediately Produce Results In Today's Senior Living Market !
MGM Grand Hotel and Casino
Las Vegas, NV
October 21-23, 2009
For more information on how to attend
and to obtain a full brochure Contact Us
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“Stop Selling the Ammenities and Start Selling the Experience !”
| -William J. Nowell |
Author of ValueMatch Selling Will is a firm believer in creating interactions with customers that involve the core values of both the customers and sales professional and that involving these key elements will ultimately create top performance in your sales professionals and a valued match for your customers.
In this book Will Nowell Discusses the challenges that all levels of the housing industry face when trying to stick to the critical path while making the sale. He teaches the secret to overcoming the tough challenges we face in today's housing industry and shows how to better understand the emotional side our customers to help them more quickly and effectivly find what type of home is most valuable to them and of course how those values can be found in our individual communities.For More Information on Purchasing this Book: Click Here
Why Expectation-Based Research?
| Most satisfaction surveys use a satisfaction-based scale to get customer responses. ServiceTrac takes it even further. Our proprietary Expectation Scale digs deeper to find out whether your customers' expectations were met and how. This powerful method helps you establish customer trust and loyalty as well as provide improved ability to measure your improvement. Just another way we are setting the benchmark for an entire senior living industry. |
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Click Here to Listen
Since 1993, ServiceTRAC, Inc. has been serving some of America's finest companies by providing them with candid customer feedback through mystery shopping. As the leading provider for mystery shopping to the Assisted Living Industry ServiceTrac Inc. is always looking for more professional and qualified Mystery Shopper applicants.
-Flexible Hours
-A Variety of Locations
-Increased Pay for Use of
Personal Equipment
