The Need For Higher Program Participation

In the senior living field, poor customer and employee participation often cause slower innovation and progress.

The world and our environment is changing rapdly and it is more important than ever to be in touch with the values of your market, your customers and to adjust as needed to stay ahead of the curve.

ServiceTRAC™ has been a leader in providing satisfaction research, sales training and performance management and has helped hundreds of senior living communities improve satisfaction and increase occupancy.

The key to our satisfaction survey succes is resident participation and employee buy-in. That's why Servicetrac™ has developed this NEW and Innovative program My Oppinion Counts™ prorgram guaranteed to increase response rates, sales productivity, and overall program participation.

How It Works

My Oppinion Counts ™ is composed of a full line of products that can be customized to your needs to help facilitate higher response rates and greater program participation.

First, as pictured above My Oppinion Counts utilizes a raffle- rewards program to intice residents and employees to return surveys. Complete with the program are customized MY Oppinion Counts™ Raffle Tickets and a survey drop box. As residenst, prospective buyers or employees turn in thier surveys they are able to drop thier raffle ticket stubs in the survey drop box making your surveys more exciting and involved for participants.

Next, ServiceTRAC™ has created a customized rewards program called ServiceTRACRewards™. With this rewards program your organization can choose from a selection of prizes and have them placed on our rewards web site. Using this rewards site, residents, employees and even prospective buyers can check back to see if they have won.

Finally, My Oppinion Counts comes complete with an entire array of posters, survey inserts and many other promotional products for you to display arround your community to make your communities experience in gathering satisfaction research a guaranteed success.

With My Opinion Counts™  You Can Achieve:

• Increased Response Rates

• Guaranteed Program Participation

• Greater Resident, Buyer, and Employee Satisfaction