ValueMatch Negotiation Skills
Make it a Win-Win, but Set the Pace
If it takes fifty leads to gain one sale – you may have a negotiation challenge on your hands. And although it’s a people business, it’s all about the numbers, right? Most Sales Managers know, at any given time, what the closing percentages are. Most of them are doing everything they can to influence the number and break last months – or last year’s sales level. But interacting and negotiating with your prospects in a way that makes them feel valued is the real difference.
This situation was definitely true for a large consumer goods manufacturer. The executive team of the company was hearing complaints from resellers about timely customer service. But it wasn’t the companies Customer Care team that was solely to blame. Rather, the service issue was a symptom of a breakdown between the Sales team and the Customer Care group. It was a communication issue. And communication is at the very heart of negotiating.
At Value Path, we believe that client relationships are critical to the long term viability of your organization. Really working hard to earn a customer the first time around is a great start. But you have to keep that customer for life – it’s too hard, and too expensive to earn back a customer who was unsatisfied. All top companies know this. It’s really not about moving your organization from bad to good – it's about going from good to great!
With ValueMatch Negotiation Skill Training You Will Walk Away With:
- Insight into the closing process
- Knowing How to Stick to Your Game Plan
- Understanding How to Make Better Agreements
- Ability to Use Your Strengths and Minimize Your Weaknesses
- How to Guard Against Traps, Tricks and Tactics
- Why Listening can Be a Hidden Weapon
Your business earns a chance to shine with superior customer service when your employees interact with customers. The people that make up your organization are interacting with, talking to and most importantly – serving your customers.
The question is: are you capitalizing on every one of these opportunities? Have you given your team the skills, the experience, the training and most importantly – the example of what to do when these opportunities come up?
Through the Value Path Sales System, you will learn to listen intently, and realize the true meaning behind your customer's words, eliminating the need for scripts. Discover the core values of your customer immediately!
At Value Path, we are committed to your organizations future. Show your sales team how to communicate and negotiate with your customers so that your customers become partners. ValueMatch Negotiation SkillsTraining can help you drive towards your desired results!
Contact us today to enroll in a ValueMatch Negotiation Skills Training workshop: 1.800.951.6606
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