Why Is ValueMatch™ So Different
The true benefit of any training comes from the follow-up and follow-through that training companies provide to ensure that the maximum value is presented to the customer and the long term value is achieved by the organization. In order to ensure this success we have adopted what we call the P3ACT: a trade marked follow up and follow through formula to ensure that our company and the companies we train get the most out of thier investment.
P3: Purpose, Plan and Preparation
Purpose
Our PURPOSE is to build stronger more effective interpersonal communications based on integrity & passion.
• Identify their own values
• Prioritize and set these values
• Set and focus goals based on the most important personal characters and values
• Make sure the foundation of all their communications with each individual is service minded
• Build other people and in so doing, build ourselves and our future businesses.
Plan
Our PLAN addresses the real issues that sales professionals face daily and will stand the test of time.
• Communicate effectively with customers
• Create unique solutions for each sales presentation
• Exceed your customers’ expectations by first discovering what their expectations are
• Learn to always listen to customers before we talk
Prepare
We PREPARE each and every sales professional to listen to the customer’s values and feelings and discover what motivates their behavior and action by using the ValueMatch Listening Model.
All attendees will leave with:
• A complete and comprehensive training manual.
• Practice guides for on the job role playing.
• Unlimited access to the online ValuePath Sales Training System complete with pod casts, video blogs, and more.
ACT: Action, Courage, Test
Action
No training is successful without effective immediate action. We encourage all attendees to go back and immediately use the training that they have received and we do follow up phone sessions from up to six weeks after the training has occurred to make sure we do our part to encourage, reinforce and support the action.
Courage
It takes courage sometimes to step out and try new things. Our counselors and teachers bond a relationship with each attendee to make sure that we offer support and help and in some cases courage to make sure we take those first steps to try the materials and to take the first opportunity to do the training so that the information is cemented in the trainees psyche and is distributed throughout your companies infrastructure so as to get the most and maximized value.
Test
You can’t expect what you don’t inspect. No training, no matter how good it is and no intentions, no matter how good they are, are as good as taking action, having courage, and then testing to see and to compare the results against standards and opinions. ValueMatch has a state of the art testing mechanisms from paper based surveys, satisfaction surveys to on the spot exit interviews to email surveys to check on the opinions, record and even do mystery shopping from real customers.
ValueMatch full PACT follow through and follow up system will ensure that your commitment to ValueMatch is rewarded with higher performances in sales and increased occupancy for your organization
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