Finally, a solution for the “little guy”.

Independent long-term care providers have tied themselves closely to the communities they serve, resulting in a localized focus on care that can present a unique set of challenges. Limited access to expertise and industry best-practices often manifests itself ineffective sales & marketing processes, overwhelming technology and operational costs, and delayed reimbursements.

Unfortunately, the market hasn’t provided these niche providers with optimal Sales and Satisfaction Research solutions. Until now.

Exactly what you need. Nothing you don’t.

ServiceTrac LIVE offers smaller long-term care facilities the same hands-on, trusted approach, technology, and solutions that was once thought to be exclusive to large, multi-site organizations. We’ve simply packaged up the best-of-breed capabilities into our suite of customized solutions for independents. The result? You get the benefits of an enterprise-quality Training, Research and Sales Management solutions while only paying for what you need today to streamline your business. Additionally, since it’s the offerings that “the big guys” use, you can also be assured that if you ever want to expand or scale our offerings, you can easily do this at any time.

ServiceTrac LIVE enables independent providers to:

  • Focus on your core business, leaving the technology, compliance, and complexity to us
  • Leverage our robust national results database for benchmarking Satisfaction Research Results and Sales Capture results
  • Avoid significant costs utilizing our turn key Satisfaction Survey Deployment and scalable Training and Coaching systems
  • Minimize expenses through flexible, web-based user training and an easy to use interface
  • Only pay for what you need today, and expand your system if or when you’re ready
  • Partner with a knowledgeable, regionally-dedicated ServiceTrac LIVE team