Satisfaction Research

Turn data into actionable intelligence

CAHPS Approved Survey Vendor

In our large tool belt of survey types, we have the ability to conduct the following surveys:
• Nursing Home CAHPS
• Clinical Group CAHPS
• Emergency Room CAHPS
• In-Center Hemodialysis CAHPS
• Home Health Care CAHPS

Dynamic Reporting

Our dynamic reporting tool provides actionable business intelligence. Users can ask questions and create powerful analysis with easy to use filters. The visual data presentation makes it easy to quickly interpret results. In some cases, MaxIntel allows organizations to compare their results to industry standards.

Multiple Delivery Methods

We offer several different survey distribution methods to ensure we reach your audience.
• Paper
• Email
• Smart Phone/Tablet
• Kiosk
• Telephone

Discover Actionable Business Intelligence

In today’s highly competitive market, establishing systems to measure satisfaction is key to increasing volume and nurturing relationships. PracticeMax provides satisfaction research services, tools and business intelligence to help your organization make better decisions.

Looking for More?

Make the most out of your satisfaction research project with additional services:
• Listening or Focus Groups
• Communication Strategies
• Implementation Planning
• Relationship Building Campaigns

Features

  • Actionable Intelligence

    Make better and more informed decisions using our dynamic reporting tool, MaxIntel. This valuable tool provides actionable business intelligence that allows organizations to make immediate changes to improve patient care and stakeholder satisfaction.

  • Expectation Surveys

    PracticeMax Expectation Surveys are specially designed to get to the root of WHY someone is or is not satisfied, unlike traditional satisfaction surveys. With reliable benchmarks, flexible survey deployment and actionable reporting, our expectation survey program is specially designed to improve quality of care and help organizations assess and understand what drives key stakeholder satisfaction.  

  • Action Planning

    Turn your results into measured results with Action Plans for Success. Our experts can guide your team in turning project results in a plan of attack.

  • The MaxInsight Difference

    • Very Good Response Rates
    • Instant Satisfaction Performance Reporting
    • Flexible Survey Creation
    • Multiple Deployment Methods
    • Very Fast Report Turn Around Time

"PracticeMax has been key in helping STATClinix enhance its relationships with its patient base through simple, yet consistent patient outreach campaigns. Each time the patient leaves our emergency medicine clinics, we are gathering patient satisfaction feedback and engaging the patients to ensure a positive experience."

Mary | COO, STATClinx

"We gained valuable insight into how happy the surgeons are with the care provided by our group and identified areas for improvement."

Lisa | Anesthesiology Practice Administrator

"The analysis and insights offered has enabled our executive team to draw a strategic road map to improve service consistency, quality and value to the benefit of our residents"

Kai | Retirement Community CEO

"We have found this system to be the most efficient and the easiest to use. They become part of our team and are invested in making each survey run smoothly and efficiently."

Lawrence | Retirement Community VP

"PracticeMax has been very attentive to our company's needs - they have helped our company elevate the importance of customer feedback and make it relevant everyday, not just during a report period."

Mary | HealthCare Organization VP

Ready to Get Started?

Learn how our satisfaction research services can help improve care and satisfaction

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